VG
Vee G

1 reviews | Active since Apr 2019

23 Apr 2019, 15:55

Horrible service

Please note i have installed netstar tracking unit on 08/04/2019 and up to current date the unit has never worked. I have been trying to contact you guys numerous times regarding same but cannot get any assistance to sort the issue out. Note i was also advised that i will be billed my subscription and pro rata for the month. I will not be paying any pro rata as the device has never worked and services not active. I am on the verge of cancelling services with you guys!

0
Replies (1)
Netstar
Netstar's reply25 Apr 2019, 14:39
Official
Good day Mr Govender,

Thank you for your correspondence with Netstar.

As per our telecom, your query has been escalated to the fitment centre.

We apologies for the inconvenience caused.

kind regards,
Ziyanda

Best regards,