Horrible service

Really disappointed at the services I have been receiving. My information has been captured incorrectly, then I have people promising to send me an email but they don't. Now I have been chasing for my fitment certificates for the past 2 days. I can't get insurance on the cars because I was told that I need the fitment certificates. Really annoyed and disappointed. So I keep calling (using my airtime) to keep asking for the same thing over and over. Please train the consultants to do better,this is frustrating. I like your company but this experience has left a very bad taste on my mouth.