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Norne N

1 reviews | Active since Oct 2015

11 May 2021, 16:48

Horrible - Netstar

I have not had such terrible service trying to cancel a policy in my life. I have cancelled my Netstar subscription almost a year ago and they still want money from me. We have paid settlement amounts more than once to get them off our back but still it continues. They sent us a statement that we needed to pay to now make the cancelation final. Then what happens this month they deduct money from my account again so I reverse the unauthorised debit order. Then they go and hand me over to hibrid again. I am seriously tired of this *********** people that cont process a cancelation. Worse tracking company ever. The don't even respond to complaint emails.

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Replies (1)
Netstar
Netstar's reply13 May 2021, 11:02
Official
Good Day Norne, 

Thank you for bringing this to our attention. 

We will contact you to assist. 

Kind Regards
Netstar