Horrible experience with NETSTAR

Item: Netstar
Rating: 1
Author: Joe M

I have sent an email to Netstar 06 December 2018, canceling my car tracker contract, via email addresses that I have been using to contact them for other matters and would get response. Nobody ever acknowledged the email for cancellation. Instead I have been getting calls from debt collection for the very same account. I contacted Netstar they maintain their statement that they have never received an email, I kept forwarding the email but to my surprise, Nonzwakazi who is suppose to assist just did not bother attending to the matter of the email dated 06 December 2018 but only confirmed amount payable immediately, no further explanation, nor acknowledging the initial email.

What kind of business Netstar runs? Money making?

Helpful (0)

Replies (2)

Joe M's updateReviewer Update

02 Oct 2019, 14:36

Only if I had read Netstar reviews I would not have contracted with them. I had my taste, and frustrating to high, by ripping my hard earned cash yet fail to at least give explanation? If anyone ask me about them, I would advise, if you want to maintain good health stay away from Netstar. Their unnecessary debt collection company NuDebt is even worse but good for Netstar to make them money.

I regret having had car tracker with them.

Joe M's update02 Oct 2019, 14:36

Reviewer Update

Netstar's replyOfficial

16 Oct 2019, 10:14

Good Day,
Thank you for your correspondence with Netstar,
As per our telephonic conversation, we are busy with investigation and will provide feedback upon completion.
Kind Regard

Netstar's reply16 Oct 2019, 10:14

Official

Good Day,
Thank you for your correspondence with Netstar,
As per our telephonic conversation, we are busy with investigation and will provide feedback upon completion.
Kind Regard