Horrible customer service

I did a online application for a tracking device and scheduled a date for fitment. The fitment was not done as scheduled and Netstar didn't even bother calling to apologize or to reschedule. I followed up a few times and had no joy. I then called to cancel my application and my details were taken. Needless to say, no-one bothered calling me. This is terrible service and I'm not interested in being associated with your company any longer.