Horrible customer se...

Item: Netstar
Rating: 1
Author: Nokwanda

Horrible customer service and worse ending up mixing up my details with another customer and now failing to come and fix their problem

Helpful (0)

Replies (2)

Netstar's replyOfficial

13 May 2026, 14:13

Good day Nokwanda,

We are terribly sorry to hear about this, please accept our sincere apologies for your experience. Please note a consultant will make contact with you.

Kind regards,
Netstar

Netstar's reply13 May 2026, 14:13

Official

Good day Nokwanda,

We are terribly sorry to hear about this, please accept our sincere apologies for your experience. Please note a consultant will make contact with you.

Kind regards,
Netstar

Netstar's replyOfficial

14 May 2026, 09:56

Good day Nokwanda,

Thank for taking our call and allowing us an opportunity to assist with your request. Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.

We do sincerely apologise for the inconvenience caused.

Kind regards,
Netstar

Netstar's reply14 May 2026, 09:56

Official