Horrible app

Item: Netstar
Rating: 1
Author: Vuyo

Very unhappy with their app version as I constantly need to call in and speak to a consultant to refresh my mobile app/send signals to the app because it is not allowing me to view my trips and insights or even live tracking. This is very frustrating as we are paying for this feature and I’ve never had this problem with my previous tracking company !!

Helpful (0)

Replies (3)

Netstar's replyOfficial

09 Sept 2025, 07:05

Good day Vuyo,

Thank you for reaching out to us.

Please give us the opportunity to investigate your enquiry.

One of our consultants will reach out to you.

Regards,
Netstar

Netstar's reply09 Sept 2025, 07:05

Official

Good day Vuyo,

Thank you for reaching out to us.

Please give us the opportunity to investigate your enquiry.

One of our consultants will reach out to you.

Regards,
Netstar

Netstar's replyOfficial

09 Sept 2025, 13:24

Good day Vuyo,

Please note we tried to make contact with you with no avail. Please provide us with a convenient time to make contact with you.

Kind regards
Netstar

Netstar's reply09 Sept 2025, 13:24

Official

Good day Vuyo,

Please note we tried to make contact with you with no avail. Please provide us with a convenient time to make contact with you.

Kind regards
Netstar

Netstar's replyOfficial

09 Sept 2025, 17:17

Good day Vuyo,

Thank for taking our call and allowing us an opportunity to assist with your request. Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.

Kind regards
Netstar

Netstar's reply09 Sept 2025, 17:17

Official