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vM
vongani M

1 reviews | Active since Feb 2016

20 Oct 2025, 12:51

Highly unreliable and ****s

Netstar is an embarrassment of a company really. You can not promise feedback for 3 months and lie daily about investigating the matter. Evidence provided as requested and suddenly they went silent and lie here daily with private replies that are non existent.

0
Replies (3)
Netstar
Netstar's reply20 Oct 2025, 15:38
Official
Good day Vongani, 

We have escalated your query to our internal team for assistance.  

Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you. 

Regards,
Netstar

Best regards,

vM
vongani M's update22 Oct 2025, 18:04
Reviewer Update
Netstar is very good at making promises that they do not keep. Im still waiting even today. They will buy time intentionally not to attend to your query. You should know when you join Netstar that you will be treated as if they are doing you a favor not that they need your business.
Netstar
Netstar's reply23 Oct 2025, 06:38
Official
Good day Vongani,

 We are terribly sorry to hear about this, please accept our sincere apologies for your experience. Please note the matter has been escalated to our internal team for further assistance. 

Kind regards 
Netstar 

Best regards,