1 reviews | Active since Jul 2017

22 May 2023, 11:53

Highly frustrating. No assistance.

HP KOEN No use phoning for assistance . Only response is "hold on" and then get transfered without any explanation why or to whom. And then have to listen to rge irritating song until kingdom come. Pathetic.

0
Replies (2)
Netstar
Netstar's reply22 May 2023, 13:33
Official
Good day HP Koen,

Thank you for bringing this matter to our attention and we are sorry to hear about your experience.

One of our trained professionals will be in contact with you for assistance.

Kind regards,
Netstar Team
's update24 May 2023, 11:26
Reviewer Update
And as expected no phone call after this generic system generated message. Absolutely pathetic service.