IW
Inganathi W

1 reviews | Active since Feb 2025

15 Jul 2025, 20:18

Highly Disappointed with Netstar

I am extremely disappointed with Netstar and regret signing up with them. I should have realised something was wrong when their system was down for two weeks and they were unable to assist me. Now that I've got their tracking device, I've encountered an issue where, on Sunday around 2 a.m., I received alerts for harsh acceleration, harsh braking, and an impact, even though my car was stationary in the yard. Another time, it showed my car where I had been for a good three days.

The tag and panic button are essentially useless; I have pressed the button numerous times and even left it at home, yet not a single call has been made in response. I believe it's time to start exploring alternative tracking services. The only positive aspect of Netstar is its user interface.

0
Replies (2)
Netstar
Netstar's reply16 Jul 2025, 07:05
Official
Good day Inganathi,

We understand your frustrations and would like to put you at ease. 

Please allow us an opportunity to look into this matter and we will get someone to assist you as soon as possible 

Kind Regards,
Netstar

Best regards,

Netstar
Netstar's reply17 Jul 2025, 11:24
Official
Good day Inganathi,

We are pleased to inform you that the fitment centre has contacted you and your attendance has been successfully booked for 19 July 2025.
We apologize for any inconvenience this may have caused and appreciate your understanding.
If you require any further assistance, please do not hesitate to reach out to us.
Kind Regards,
Netstar


Best regards,