1 reviews | Active since Sept 2016

30 Nov 2016, 10:46

hidden terms and conditions

<p>Hellopeter</p> <p>I took a plan with netstar for my car.they fitted/installed a device fo me on the 1november.the consultant told me about monthly premium of 199.to my suprise now im told they will deduct 400 from my account of which its not our agreement. The consultant did not even this when he close the sale.he mentioned 199 over and over. Can someone please listen to that recording and advise me as soon as possible.otherwise im cancelling that policy i will go to cartrac,its evn way cheaper.this is a complain and netstar better take it serious,we customers we also have right to be told about everything..Consumer protection Acts is there fo a reason.</p>

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Replies (4)
Netstar
Netstar's reply30 Nov 2016, 12:50
Official

Good day Mrs Mashego

As per our telephonic conversation, I will investigate and I will revert to you with feedback.

Kind regards

Denise

Netstar
Netstar's reply06 Dec 2016, 16:15
Official

Good day Mrs Mashego

As per our telephonic conversation, I have provided you with feedback from the relevant department.

This query has been resolved.

Kind regards

Denise

Netstar
Netstar's reply06 Dec 2016, 16:15
Official

Good day Mrs Mashego

As per our telephonic conversation, I have provided you with feedback from the relevant department.

This query has been resolved.

Kind regards

Denise

Netstar
Netstar's reply06 Dec 2016, 16:15
Official

Good day Mrs Mashego

As per our telephonic conversation, I have provided you with feedback from the relevant department.

This query has been resolved.

Kind regards

Denise