Have a query and it's deleted without even opening to read and assist!!!

I sent the email email to: ********** Subject: URGENT QUERY! Netstar debit order R340.61

Hi there,

Kindly confirm if I am a client of yours? I dont recall subscribing to your services, yet you are debiting my account monthly to the amount of R340.61 My ID - ***x Cell number: 082 ***x

I added a read receipt on the email - and this is the message I received back today ....

Your message

To: Mbali Mashumi Subject: URGENT QUERY! Netstar debit order R340.61

Sent: Thursday, 23 May 2019 12:59:08 (UTC+02:00) Harare, Pretoria This email was deleted without being read on Friday, 24 May 2019 11:41:55 (UTC+02:00) Harare, Pretoria.

So if you don't read your emails and delete them, perhaps you might reply via hellopeter?