Hard Done By Netstar

I’ve been complaining about a subscription (since late June 2023) refund for a car that I sold and cancelled in October 2019, which was never cancelled. Debit orders have been running since then up to end of May 2024. I have been dealing with Bongiwe Makatu on the Netstar side, but clearly, I’m not getting anywhere with her on this matter. I’ve been asking for voice recordings from Netstar to substantiate my case and nothing is forthcoming from them. Netstar insists that will not get any refund. Can this matter be investigated, in a reasonable manner. I’ll forward all the email communication to whomever will contact me on this matter.