KM
Kgaugelo M

1 reviews | Active since Sept 2014

21 Jul 2020, 10:03

Happy client

In June I wrote a review about "Unresponsive device, not responding to queries and handing over a client to their lawyers for non payment".

Netstar did their investigation and found that I was right, they apologised for the incovenience caused, credited me and even fitted a new device. The device is now working and I'm now a happy client. I've dealt with Abigail before, who has helped resolve my queries in the past and she did the same now.

I appreciate the assistance from Abigail, Louisa and Monty(the technician). They were very helpful, polite and friendly.

0
Replies (1)
Netstar
Netstar's reply21 Jul 2020, 17:24
Official
Hello Kgaugelo,

Thank you so much for your kind words, Jane. We really appreciate you taking the time out to share your experience with us. For any other queries, please don't hesitate to contact us. 

Best Regards
Netstar 

Best regards,