MC
Melusi C
1 reviews | Active since Jun 2018
02 Dec 2024, 20:56
Greedy Tracking
Netstar has a poor accounting department.
I am thinking of changing to other tracking companies.
Why on Earth would you double debit me when my account is paid up in full?
I had R240 in my account, instead of taking R189 for December they take R375…. For what I don’t know. Now it bounces at Standard Bank and charges me R130 for debit unpaid. How do we honestly resolve this now…?
🚮🚮
Helpful (0)
Replies (5)0
Replies (5)
Netstar's replyOfficial
03 Dec 2024, 07:37Good day Melusi
Thank you for bringing this to our attention, we apologize for the inconvenience. We will look into this and revert to further assist you.
Regards
Netstar
Thank you for bringing this to our attention, we apologize for the inconvenience. We will look into this and revert to further assist you.
Regards
Netstar
Best regards,
Netstar's reply03 Dec 2024, 07:37
Official
Good day Melusi
Thank you for bringing this to our attention, we apologize for the inconvenience. We will look into this and revert to further assist you.
Regards
Netstar
Thank you for bringing this to our attention, we apologize for the inconvenience. We will look into this and revert to further assist you.
Regards
Netstar
Best regards,
MC
Melusi C's updateReviewer Update
03 Dec 2024, 13:25As long as your assistance results in you paying my R130 bank charges caused by your negligence I would be very happy.
MC
Melusi C's update03 Dec 2024, 13:25
Reviewer Update
As long as your assistance results in you paying my R130 bank charges caused by your negligence I would be very happy.
Netstar's replyOfficial
03 Dec 2024, 13:29Good day Melusi,
Kindly note that the matter has been escalated to the relevant department for assistance.
Kind Regards,
Netstar
Kindly note that the matter has been escalated to the relevant department for assistance.
Kind Regards,
Netstar
Best regards,
Netstar's reply03 Dec 2024, 13:29
Official
Good day Melusi,
Kindly note that the matter has been escalated to the relevant department for assistance.
Kind Regards,
Netstar
Kindly note that the matter has been escalated to the relevant department for assistance.
Kind Regards,
Netstar
Best regards,
MC
Melusi C's updateReviewer Update
04 Dec 2024, 09:44I see you tried to call. You can call again, but need a full blown resolution in writing please because u might try and triple debit end of December.
MC
Melusi C's update04 Dec 2024, 09:44
Reviewer Update
I see you tried to call. You can call again, but need a full blown resolution in writing please because u might try and triple debit end of December.
Netstar's replyOfficial
04 Dec 2024, 10:02Good day Melusi
Our credit controllers will once again attempt to contact you to further assist.
Regards
Netstar
Our credit controllers will once again attempt to contact you to further assist.
Regards
Netstar
Best regards,
Netstar's reply04 Dec 2024, 10:02
Official
Good day Melusi
Our credit controllers will once again attempt to contact you to further assist.
Regards
Netstar
Our credit controllers will once again attempt to contact you to further assist.
Regards
Netstar
Best regards,