AS
Admire S

1 reviews | Active since Aug 2016

03 Aug 2021, 06:42

Good morning

Good morning. We are being given a run around by Netstar from beginning of June 2021 when they they debited a Amount of R784.79 on top of the R175.35 they're authorised by us to debit. They've given us a case number and promised to get back to us having resolved the issue in 48hrs its been a week and a half now (working days). Now this morning August 02 2021 they've debited another R154.05 on top of the R179.35 they need to. The promises they make are meaningless and very frustrating. We had similar issues with them last year 2020 towards the end of the year and also similar issues beginning of 2019 and again we got pathetic service from them.

0
Replies (1)
Netstar
Netstar's reply03 Aug 2021, 13:33
Official
Good day Admire,

Thank you for your correspondence with Netstar. Please accept our apologies for the inconvenience caused.

We will contact you to assist.

Kind regards,
Netstar