JS
John S

1 reviews | Active since Jul 2024

30 Jul 2024, 11:46

Good day 1

Good day 1. Im trying to get your attention by phoning you to change and correct my profile on the “Netstar app” … i dont have time to stay on the line for hours on end !!! Attempted to speak to someone, at least 10 times in the last month !! You are frustrating me !! 2. Im paying for 2 x vehicles which is not in my possession anymore - im paying for the Toyota Fortuner and the BMW X3 - after you e been told to come and remove the units !! Informed by both me and my wife !! 3. Ive logged a dispute against you with my bank 4. Ive cancelled your debit order as from today 5. I dont want to do any business with you anymore. Your services are rated on an extremely low standard. Cheers John Shemmans

0
Replies (2)
Netstar
Netstar's reply30 Jul 2024, 11:54
Official
Good day John, 

Thank you for bringing this to our attention, and we are sorry to hear about your experience. Please note a consultant will make contact with you for further assistance. 

Kind regards
Netstar 

Best regards,

Netstar
Netstar's reply31 Jul 2024, 10:27
Official
Good day John, 

Thank for taking our call and allowing us an opportunity to assist with your request. Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.

Kind regards
Netstar 

Best regards,