1 reviews | Active since Aug 2015
Go find another professional comapany
******* Service Can the consultants who reply to emails read? i believe it is just a job as long as a reply is sent out who cares!!!!! issue 1 I have issues with the app finally it was escalated to the utterly useless IT department, they have yet to reply. Issue 2 I replaced two trackers at the beginning of the year, the one has never worked property freezing and then I am told there is no cell coverage on the N2 at a ultra city, it only started working in PE..... The unit has jammed again this time in Cape Town, it was frozen for 2 days then obviously somebody did a reset at Netusless. I have received a website login where I can register a fault so I did, when things started to get tough the emial signatures stopped and stupidity entered the conversation. I wanted the unit replaced but now I want all the units removed. I will be sending Netstar a formal email requesting the above due to breach of contract. DO NOT try to call me, you have my email. I want documented evidence that I can forward to the ombudsman or my lawyer
We are terribly sorry to hear about this, please accept our sincere apologies for your experience. Please note a consultant will make contact with you for further assistance.
Kind regards
Netstar
We are terribly sorry to hear about this, please accept our sincere apologies for your experience. Please note a consultant will make contact with you for further assistance.
Kind regards
Netstar
Why do they keep deleting the email chain????
Why are they not reading the emails????
Why do they not use a signature so we know who is ***********?????
Why do they keep deleting the email chain????
Why are they not reading the emails????
Why do they not use a signature so we know who is ***********?????
Thank you for highlighting this matter with us. Kindly note that this matter has been escalated to our technical team for further assistance. We apologize for the inconvenience caused.
Kind regards
Netstar
Thank you for highlighting this matter with us. Kindly note that this matter has been escalated to our technical team for further assistance. We apologize for the inconvenience caused.
Kind regards
Netstar
