LR
Lynnette R
1 reviews | Active since Feb 2020
05 Feb 2020, 13:27
Getting messages of alarm on my vehicle yet not customer nor do I have a Netstar tracker. Informed Netstar numerous times but request ignored. Staff arrogant.
I have notified Netstar multiple times that I am getting messages for alarm received although I don't even have a Netstar account. The person linked to my number I don't even know, I asked them to remove my number, but yet they ignore my request.
I will in future reply "2" for assistance on each sms seeing that this is not corrected. Staff is arrogant and this is costing me money to inform them of the issue, yet it is ignored.
I will never consider even having a Netstar contract after this experience where I am not even a customer.
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Replies (1)0
Replies (1)Netstar's replyOfficial
07 Feb 2020, 11:08Good day Lynnette,
Thank you for bringing this matter to our attention, please respond to the email we sent you.
Apologies for the inconvenience caused.
Kind regards,
Ziyanda
Thank you for bringing this matter to our attention, please respond to the email we sent you.
Apologies for the inconvenience caused.
Kind regards,
Ziyanda
Netstar's reply07 Feb 2020, 11:08
Official
Good day Lynnette,
Thank you for bringing this matter to our attention, please respond to the email we sent you.
Apologies for the inconvenience caused.
Kind regards,
Ziyanda
Thank you for bringing this matter to our attention, please respond to the email we sent you.
Apologies for the inconvenience caused.
Kind regards,
Ziyanda
