MM
Mivuyo M
1 reviews | Active since Jun 2022
02 Sept 2025, 06:46
Get your tracker somewhere else
DO NOT TAKE ON NETSTAR AS A TRACKER!! I have spent the last 9 months trying to cancel this tracker from a car I no longer own. The customer service agents are rude and will pawn you around each other with long waiting periods when you ask to be put through to someone who can cancel your account. I am highly disappointed as this is frustrating and dishonest. YOU HAVE BEEN TAKING MONEY FROM MY ACCOUNT EVERY MONTH AND DODGE ME WHEN I CALL TO CANCEL.
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Replies (2)
Netstar's replyOfficial
02 Sept 2025, 07:09Good day Mivuyo,
Thank you for reaching out to us.
Please give us the opportunity to investigate your enquiry.
One of our consultants will reach out to you.
Regards,
Netstar
Thank you for reaching out to us.
Please give us the opportunity to investigate your enquiry.
One of our consultants will reach out to you.
Regards,
Netstar
Best regards,
Netstar's reply02 Sept 2025, 07:09
Official
Good day Mivuyo,
Thank you for reaching out to us.
Please give us the opportunity to investigate your enquiry.
One of our consultants will reach out to you.
Regards,
Netstar
Thank you for reaching out to us.
Please give us the opportunity to investigate your enquiry.
One of our consultants will reach out to you.
Regards,
Netstar
Best regards,
Netstar's replyOfficial
04 Sept 2025, 15:13Good day Mivuyo,
We are pleased to inform you that our Retentions Team has contacted you and assisted as per your request.
Kindly note that a refund has been logged on your account, and refunds take 7 to 14 working days to reflect.
We sincerely apologize for any inconvenience this may have caused.
If you require any further assistance, please do not hesitate to reach out to us.
Kind Regards,
Netstar
We are pleased to inform you that our Retentions Team has contacted you and assisted as per your request.
Kindly note that a refund has been logged on your account, and refunds take 7 to 14 working days to reflect.
We sincerely apologize for any inconvenience this may have caused.
If you require any further assistance, please do not hesitate to reach out to us.
Kind Regards,
Netstar
Best regards,
Netstar's reply04 Sept 2025, 15:13
Official
Good day Mivuyo,
We are pleased to inform you that our Retentions Team has contacted you and assisted as per your request.
Kindly note that a refund has been logged on your account, and refunds take 7 to 14 working days to reflect.
We sincerely apologize for any inconvenience this may have caused.
If you require any further assistance, please do not hesitate to reach out to us.
Kind Regards,
Netstar
We are pleased to inform you that our Retentions Team has contacted you and assisted as per your request.
Kindly note that a refund has been logged on your account, and refunds take 7 to 14 working days to reflect.
We sincerely apologize for any inconvenience this may have caused.
If you require any further assistance, please do not hesitate to reach out to us.
Kind Regards,
Netstar
Best regards,