LM
LettaMaletjepe M
1 reviews | Active since Mar 2024
21 Oct 2025, 13:04
FRUSTRATING SERVICE FROM NETSTAR
im so angry right now.2weeks back i had a problem with my netstar panic button.the emergency room couldnt get my signals.i called customer care more than once and i was told so many things.1day anther consultant told me maybe its because my contractbhas expired im now on month to month..okay!!! then i renewed my contract the technicians came yesterday to fit the new device however the panic button that the gave me ITS NOT WORKING WGEN YOU PRESS IT IT DOESNT CLICK ITS SO HARD,I HAVE BEEN CALLING SINCE THE TECHNICIANS LEFT AND UNTIL NOW M NOT GETTING ANY HELP.
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Replies (2)
Netstar's replyOfficial
21 Oct 2025, 13:13Good day LettaMaletjepe,
Thank you for highlighting this matter with us. We are sorry to hear that you have had this experience. Kindly note that we are looking into this matter and we will advise accordingly.
Kind regards,
Netstar
Thank you for highlighting this matter with us. We are sorry to hear that you have had this experience. Kindly note that we are looking into this matter and we will advise accordingly.
Kind regards,
Netstar
Netstar's reply21 Oct 2025, 13:13
Official
Good day LettaMaletjepe,
Thank you for highlighting this matter with us. We are sorry to hear that you have had this experience. Kindly note that we are looking into this matter and we will advise accordingly.
Kind regards,
Netstar
Thank you for highlighting this matter with us. We are sorry to hear that you have had this experience. Kindly note that we are looking into this matter and we will advise accordingly.
Kind regards,
Netstar
LM
LettaMaletjepe M's updateReviewer Update
22 Oct 2025, 13:52Can you treat this as an urgent matter or else I will cancel our contract.
LM
LettaMaletjepe M's update22 Oct 2025, 13:52
Reviewer Update
Can you treat this as an urgent matter or else I will cancel our contract.