KK
Khanyisa K
1 reviews | Active since May 2021
03 Nov 2025, 18:50
Fruadsters!
They debited funds from my account, i don’t have an account with them. My car became a write off in 2023 and I don’t have a car anymore, I told their agent when they called me to remove me even from their system but they went on and took my money without my permission. Refund my money and remove my DETAILS from your system ****mers!!
Helpful (0)
Replies (14)0
Replies (14)Netstar's replyOfficial
04 Nov 2025, 06:46Good day Khanyisa,
Thank you for bringing this to our attention. Please note the matter has been escalated to our internal team for further assistance.
Kind regards
Netstar
Thank you for bringing this to our attention. Please note the matter has been escalated to our internal team for further assistance.
Kind regards
Netstar
Netstar's reply04 Nov 2025, 06:46
Official
Good day Khanyisa,
Thank you for bringing this to our attention. Please note the matter has been escalated to our internal team for further assistance.
Kind regards
Netstar
Thank you for bringing this to our attention. Please note the matter has been escalated to our internal team for further assistance.
Kind regards
Netstar
KK
Khanyisa K's updateReviewer Update
04 Nov 2025, 11:39Hi there, one of your retentions consultant just called me and unfortunately he told me he cannot assist even after I had explained the issue at hand. Your consultants have been contacting me to renew the contract and despite me telling them that I was not interested as I no longer have a car they never cancelled the contract. Furthermore I never gave you guys my banking details so why did you request them from WESBANK? I want my money back and I need it today as I have to use it for my personal use. I will take this up with my bank as well because this a ***** as I have never signed anything with you, the contract in the first place it was taken by VOLKSWAGEN and they paid for it from their side so who gave you the right to go and obtain my banking details.
KK
Khanyisa K's update04 Nov 2025, 11:39
Reviewer Update
Hi there, one of your retentions consultant just called me and unfortunately he told me he cannot assist even after I had explained the issue at hand. Your consultants have been contacting me to renew the contract and despite me telling them that I was not interested as I no longer have a car they never cancelled the contract. Furthermore I never gave you guys my banking details so why did you request them from WESBANK? I want my money back and I need it today as I have to use it for my personal use. I will take this up with my bank as well because this a ***** as I have never signed anything with you, the contract in the first place it was taken by VOLKSWAGEN and they paid for it from their side so who gave you the right to go and obtain my banking details.
Netstar's replyOfficial
04 Nov 2025, 11:45Good day Khanyisa,
Please be advised that your query has been escalated to our internal team.
Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
Regards,
Netstar
Please be advised that your query has been escalated to our internal team.
Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
Regards,
Netstar
Netstar's reply04 Nov 2025, 11:45
Official
Good day Khanyisa,
Please be advised that your query has been escalated to our internal team.
Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
Regards,
Netstar
Please be advised that your query has been escalated to our internal team.
Should you require any further assistance, please don’t hesitate to reach out to us, we will be happy to assist you.
Regards,
Netstar
KK
Khanyisa K's updateReviewer Update
04 Nov 2025, 13:00Please stop telling me that, refund me my money now!! It's not my fault that your ****** agents never listed when I told them that I was not interested in the car tracker? I need that cancelled immediately and for my funds to be returned back to my account ASAP!
KK
Khanyisa K's update04 Nov 2025, 13:00
Reviewer Update
Please stop telling me that, refund me my money now!! It's not my fault that your ****** agents never listed when I told them that I was not interested in the car tracker? I need that cancelled immediately and for my funds to be returned back to my account ASAP!
Netstar's replyOfficial
04 Nov 2025, 13:07Good day Khanyisa,
Kindly note your query has been noted and has been escalated to our internal team for assistance.
Kind Regards,
Netstar
Kindly note your query has been noted and has been escalated to our internal team for assistance.
Kind Regards,
Netstar
Netstar's reply04 Nov 2025, 13:07
Official
Good day Khanyisa,
Kindly note your query has been noted and has been escalated to our internal team for assistance.
Kind Regards,
Netstar
Kindly note your query has been noted and has been escalated to our internal team for assistance.
Kind Regards,
Netstar
KK
Khanyisa K's updateReviewer Update
04 Nov 2025, 14:41I don’t know if you can read or what, because I mentioned that there’s an agent that called me regarding the car tracker and I told them that I was not interested and they need to remove me from your damn system
KK
Khanyisa K's update04 Nov 2025, 14:41
Reviewer Update
I don’t know if you can read or what, because I mentioned that there’s an agent that called me regarding the car tracker and I told them that I was not interested and they need to remove me from your damn system
Netstar's replyOfficial
04 Nov 2025, 14:47Good day Khanyisa
Our retentions agents are handling your query, a consultant will contact you. You can also correspond to them via the email address they sent you.
Regards
Netstar
Our retentions agents are handling your query, a consultant will contact you. You can also correspond to them via the email address they sent you.
Regards
Netstar
Netstar's reply04 Nov 2025, 14:47
Official
Good day Khanyisa
Our retentions agents are handling your query, a consultant will contact you. You can also correspond to them via the email address they sent you.
Regards
Netstar
Our retentions agents are handling your query, a consultant will contact you. You can also correspond to them via the email address they sent you.
Regards
Netstar
KK
Khanyisa K's updateReviewer Update
04 Nov 2025, 15:17I don’t see any response from your retentions team, the last thing they sent me was the letter and I want my money back, I will not pay for a service that I did not use because I told you that my car was a write off back in 2023 and was taken by my insurance. Also I never signed any documents with you guys this contract was taken by Volkswagen and not me. I want my money back and I want it now.
KK
Khanyisa K's update04 Nov 2025, 15:17
Reviewer Update
I don’t see any response from your retentions team, the last thing they sent me was the letter and I want my money back, I will not pay for a service that I did not use because I told you that my car was a write off back in 2023 and was taken by my insurance. Also I never signed any documents with you guys this contract was taken by Volkswagen and not me. I want my money back and I want it now.
KK
Khanyisa K's updateReviewer Update
04 Nov 2025, 15:18I don’t see any response from your retentions team, the last thing they sent me was the letter and I want my money back, I will not pay for a service that I did not use because I told you that my car was a write off back in 2023 and was taken by my insurance. Also I never signed any documents with you guys this contract was taken by Volkswagen and not me. I want my money back and I want it now.
KK
Khanyisa K's update04 Nov 2025, 15:18
Reviewer Update
I don’t see any response from your retentions team, the last thing they sent me was the letter and I want my money back, I will not pay for a service that I did not use because I told you that my car was a write off back in 2023 and was taken by my insurance. Also I never signed any documents with you guys this contract was taken by Volkswagen and not me. I want my money back and I want it now.
Netstar's replyOfficial
04 Nov 2025, 15:34Good day Khanyisa,
Kindly note your query has been noted and has been escalated to our internal team for assistance.
Kind Regards,
Netstar
Kindly note your query has been noted and has been escalated to our internal team for assistance.
Kind Regards,
Netstar
Netstar's reply04 Nov 2025, 15:34
Official
Good day Khanyisa,
Kindly note your query has been noted and has been escalated to our internal team for assistance.
Kind Regards,
Netstar
Kindly note your query has been noted and has been escalated to our internal team for assistance.
Kind Regards,
Netstar
KK
Khanyisa K's updateReviewer Update
05 Nov 2025, 13:24I still have not received any feedback, regarding my funds that you stole from my account NETSTAR!!
KK
Khanyisa K's update05 Nov 2025, 13:24
Reviewer Update
I still have not received any feedback, regarding my funds that you stole from my account NETSTAR!!
KK
Khanyisa K's updateReviewer Update
05 Nov 2025, 14:47I mentioned this before that, one of your consultants called me and I told them I was not interested as I do not have a CAR, I don’t know which part of this you are not understanding and I never gave you my banking details so where did you get them from as I did not sign anything with you. I had a deal with my dealership and not you guys. I want my money and I want it now!
KK
Khanyisa K's update05 Nov 2025, 14:47
Reviewer Update
I mentioned this before that, one of your consultants called me and I told them I was not interested as I do not have a CAR, I don’t know which part of this you are not understanding and I never gave you my banking details so where did you get them from as I did not sign anything with you. I had a deal with my dealership and not you guys. I want my money and I want it now!
KK
Khanyisa K's updateReviewer Update
05 Nov 2025, 14:48Why the hell would I pay for a service that I am not using, I don’t have a ****en CAR, therefore I don’t need your services as I have mentioned this multiple times when you were calling me, it’s not my fault that your agents never stated that and cancel this. You are ****ming me my hard earned money making me pay for something I don’t use!
KK
Khanyisa K's update05 Nov 2025, 14:48
Reviewer Update
Why the hell would I pay for a service that I am not using, I don’t have a ****en CAR, therefore I don’t need your services as I have mentioned this multiple times when you were calling me, it’s not my fault that your agents never stated that and cancel this. You are ****ming me my hard earned money making me pay for something I don’t use!
KK
Khanyisa K's updateReviewer Update
06 Nov 2025, 09:49Can you please stop calling me, I don’t have an account with you guys and I need you to remove my details from your system!
KK
Khanyisa K's update06 Nov 2025, 09:49
Reviewer Update
Can you please stop calling me, I don’t have an account with you guys and I need you to remove my details from your system!
