VN
Vuyelwa N

1 reviews | Active since Jan 2015

16 Jul 2020, 17:41

********** sales

I received a call from Tshepo who said the call related to additional benefits which are effective from the 1st of August 2020. He did not mention that this was an additional contract that I am entering into. I called him back as he said I will receive all the information relating to additional benefits via email and there was no answer. He only sent the email after 5 and I am surprised that this is an additional contract. I am not pleased with Netstar as they giving false information to sell an additional contracts. Even worse I am new to this tracker company. I want this to be cancelled and I will call tomorrow. If I don't get help I will open a case with the ombudsman.

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Replies (1)
Netstar
Netstar's reply21 Jul 2020, 11:29
Official
Good day Nomthandazo,

Thank you for bringing this matter to our attention. A consultant will contact you to assist.

Regards,
Netstar