**********, still continue deducting payments after cancelling

Item: Netstar
Rating: 1
Author: Ismail S

if there was option for zero that what you deserve.

cancel account 6 months ago and have email confirmimg account is cancelled and i am still being billed.

tried calling but useless staff who cannot even transfer me to a manager.

Acc number: ***7

Helpful (0)

Replies (5)

Netstar's replyOfficial

02 Feb 2022, 15:24

Hi Ismail,
Thank you for your inquiry. We will contact you to assist. ^LM

Netstar's reply02 Feb 2022, 15:24

Official

Hi Ismail,
Thank you for your inquiry. We will contact you to assist. ^LM

Netstar's replyOfficial

04 Feb 2022, 07:41

Hi Ishmail, Please note that the refund has been submitted and the money should reflect in your account no later than the 2/11/2022. Please advise us if you have any further issue. ^LM

Netstar's reply04 Feb 2022, 07:41

Official

Hi Ishmail, Please note that the refund has been submitted and the money should reflect in your account no later than the 2/11/2022. Please advise us if you have any further issue. ^LM

Ismail S's updateReviewer Update

04 Feb 2022, 09:29

Hi LM

Thank you

Ismail S's update04 Feb 2022, 09:29

Reviewer Update

Hi LM

Thank you

Ismail S's updateReviewer Update

04 Feb 2022, 09:33

Hi LM

please confirm debit order has been cancelled on Netstar side.

Regards

Ismail S's update04 Feb 2022, 09:33

Reviewer Update

Hi LM

please confirm debit order has been cancelled on Netstar side.

Regards

Netstar's replyOfficial

04 Feb 2022, 15:25

Good day Ismail

yes cancellation has been done.

Regards
Netstar

Netstar's reply04 Feb 2022, 15:25

Official

Good day Ismail

yes cancellation has been done.

Regards
Netstar