LP
Lebo P
1 reviews | Active since Nov 2019
11 Jun 2021, 11:31
**********, BAD COMMUNICATION AND VERY POOR SERVICE!!!
The worst tracking company ever and I won’t recommend it to someone else, on the 30th April 2021 I did send an email to them regarding change of debit order date and tried to call them because the was no response to the email, now suddenly they ran to Hybrid collection and recently I receive an email from Hybrid collection that I must pay Pay R389, why didn’t they call me or reply to my emails before they can run to hybrid and to my understanding I’m paying R190 every month I don’t know the R388 is for what, I’m not going to pay nor send emails anyone anymore until Netstar call me, this is so unprofessional and way out of line.
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Replies (1)Netstar's replyOfficial
15 Jun 2021, 07:29Good day Reolebogile,
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together.
Kind Regards,
Netstar
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together.
Kind Regards,
Netstar
Netstar's reply15 Jun 2021, 07:29
Official
Good day Reolebogile,
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together.
Kind Regards,
Netstar
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together.
Kind Regards,
Netstar
