1 reviews | Active since Jun 2014
Forced into a contract for a car I do not have
So I had a ranger wildtrack and because they deemed it a hot car they forced me to get a tracker otherwise they would not cover me for theft. I get the tracker through Netstar via Budget. Remember I wanted none of this. A few months later I sell the car, the lady at budget when I cancel the insurance says its fine, as long as I have a remaining car left then it should be ok. I then start getting billed from netstar for a car i no longer have. I try calling into them but never get through as the wait is often longer than 20 min. I send Budget and Netstar two emails with no response from either of them? Now I keep getting multiple debt collecting calls for a tracker on a car I no longer have or have insurance on. Im going to log a complaint with the consumber goods ombud and the inssurance ombud.
We are terribly sorry to hear about this, please accept our sincere apologies for your experience. Please note the matter has been escalated to our internal team for further assistance.
Kind regards
Netstar
We are terribly sorry to hear about this, please accept our sincere apologies for your experience. Please note the matter has been escalated to our internal team for further assistance.
Kind regards
Netstar
