1 reviews | Active since May 2016

28 Feb 2019, 09:54

Fnb Debit order from Netstar

Hi There. I have noticed a debit order of R295.01 from NETSTAR from my fnb cheque account today 28 Feb 19. Now I have never signed, agreed to ever use this service and also never will. I also see that there are alot of complaints regarding this debit order abuse from other reviewers. Please can we reverse and stop this debit orders as soon as possible. Fnb is also not a good help when calling them to finalise these issues.

Thanks

0
Replies (3)
Netstar
Netstar's reply28 Feb 2019, 14:14
Official
Good Day Ruan, 
Thank you for your correspondence with Altech Netstar. 
We are unable to process your request due to insufficient information. Please furnish us with your account details (registration / account / ID or contact number) in order for us complete your request.
For further enquiries kindly contact our Customer Service Department.
Kind Regards,

Adelaide
 
's update28 Feb 2019, 14:30
Reviewer Update
Hi all Sorry for this see below ID ********** 017085 Ruan Coertze ********** 480 Fnb Cheque account number: ********** 2574 Debit order Description: NETSTAR ********** 227 Date: 27 Feb 2019 Amount: R295.01 Thanks
Netstar
Netstar's reply05 Mar 2019, 14:11
Official
Good Day Ruan,

Thank you for your correspondence with Netstar, 

Please kindly respond to the email sent to you. 

Best Regards, 

Petronell