EC
Eugene C

1 reviews | Active since Mar 2010

26 May 2015, 14:33

Fix your system before you contact me

Firstly - you have been billing me for a car that was written off in November 2013 and when I ask for my money back no one responds.<br> <br> Secondly - I have 2 other vehicles that are tracked by you, every month you bill me for my other vehicle and the written off vehicle without a problem but you then cannot bill me for my main vehicle.<br> <br> I have called to tell you that it is not logical to bill me from the same account for 1 car and then complain that the other car cannot be billed.<br> <br> So today you sent me 3 smses to ask me to pay. I called 6 times the number on the sms and no one answers.<br> <br> You are completely useless.<br> <br> Fix your system before you call me and sms about payment. Use your head and see that you bill me for 2 cars but 1 does not work. There is no problem with my account. Its with your company.<br> <br> Tell the person who sends the sms to answer the phone and not waste my time.<br> <br> Eugene Chetty<br> Client since 2010<br> <br> Paid for tracking device in a written off car since 2013.

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Replies (1)
Netstar
Netstar's reply26 May 2015, 15:30
Official
Hello bytegp,

As per telephonic conversation, the credit controller dealing with your account will be in contact with you.

Kind regards
Denise