LS
Lynette S

1 reviews | Active since Mar 2013

23 Apr 2021, 14:04

FITMENT BOOKED BUT NO ONE SHOWED UP TO DO THE FITMENT, THIS HAS HAPPENED FOUR TIMES.

I did an online application for vehicle tracking, I received an email with the application approval and a copy of the contract. I then booked a fitment date and received a booking confirmation email - BUT NO ONE SHOWED UP to fit the tracking device. I've done this online process FOUR times already. On all 4 occasions I received the necessary confirmation emails but NO ONE SHOWS UP FOR THE FITMENT. I have called the call center multiple times, I keep getting a run around, no real answers. This is affecting my insurance cover because I had to have the fitment done 2 weeks ago. This company is not professional, I would not encourage anyone to buy their products or services.

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Replies (1)
Netstar
Netstar's reply26 Apr 2021, 11:02
Official
Good day Lynette,

Thank you for bringing this matter to our attention. Kindly accept our sincere apologies for the inconvenience caused.

A planner will contact you to assist.

KInd regards,
Netstar