First a billing for no service, then double billed

I was in an accident with the one and only car that I own on 4 January 2014. Car written off. Netstar was notified and confirmed that they would retrieve the unit from that car and re-install in new car when it arrived in March 2014. This was never done. Instead, the payment just kept being deducted from my account until installation was eventually done in December 2014. For this reason, I am requesting a refund for 2014.<br> <br> Then, since installation, I have been seeing massive amounts deducted from my account (more than double / three times the contracted amount). I queried this on 4th and then Pam Govender responded. After this a Joshua Bennett notified me that the query is with finance. Nothing happened after this.<br> <br> On Monday my account was once more double billed.<br> <br> I phoned Netstar yesterday and I was informed there is another vehicle on my contract. They wanted to get the voice recordings from IT and would get back to me. Would have e-mailed me immediately with the relevant contact person's name and details. Nothing has happened.<br> <br> For this reason, I am also requesting a refund of all that has been deducted over and above my one car since Dec 2014.<br> <br> You'd do well to call me ASAP.