Fed Up Client

I regret the day I chose Altech Netstar as my service provider. I have had problems with this company since day one. I signed for a debit order then my account was not debited and they were the ones at fault. I then started paying manually and I was told my account is in arrears.<br> <br> After wasting my time and sorting that out my account was debited after I had made manual payment. It took me days to sort it out and I always had to ask about the progress instead of them getting back to me and updating me. After sorting this out now, I am told that my account is in arrears I should pay upfront for February even if I paid on the last day of January. Does this mean I have to pay at the end of each month and at the beginning of each month again? I am sick and tired of this type of service.<br> <br> I am supposed to be provided with outstanding service, I should not be experiencing such problems. Clients should not feel that they want to leave the first chance they get. I can not wait for my contract to end. I have had it. I have never been treated like this by a service provider ever before.