IS
Innocent S

1 reviews | Active since Jun 2020

28 Jun 2020, 15:26

Faulty Tracker

I would strongly advise customers not to take any service with Netstar. You will not be getting any value for your money. The customer service is shockingly disappointing.

I have an Early Warning system fitted in my car. The Netstar App always gives me incorrect information with regards to the location of my car and the status of the ignition. The panic button does not work , i have pressed it multiple times in times of need but neither did i receive a call from their call centre.

After so many emails to have this sorted out , Netstar has not resolved my problems. Basically I'm paying for a unit that is useless.

I strongly advise customers not to have any business relation with Netstar

Kind Regards A Disappointed Customer

0
Replies (1)
Netstar
Netstar's reply01 Jul 2020, 08:45
Official
Hello Innocent,

We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss a solution together. 

Best regards, 
Netstar

Best regards,