Faulty Faulty tracker!

I've been with Netstar for over three-quarters of a damn decade, and today, I call 'em up just to check if my tracking device is still doing its job, and what do I hear? Oh, surprise, surprise, they tell me the dang thing's faulty! Are you kidding me?! How in the world does a company like Netstar not bother to let its customers know when their equipment goes belly-up? Do they expect us to have some sort of psychic powers to figure it out? And let's not even talk about the nerve of these folks acting like it's no big deal!

Let me lay it out straight: I am seriously ticked off by the atrocious excuse for service I've been getting from Netstar! And now, they have the audacity to try and force-feed me a new device and slap me with a whole new contract? That's nothing short of daylight *******! And in case they haven't noticed, we're living in a flippin' dangerous country! I ain't about to let these clowns take advantage of me like this! It's downright unacceptable, and I won't put up with it!

For 3 years paying for a devices that doesn't work, should warrant a refund!