EM
Ezethu M

1 reviews | Active since Aug 2026

02 Sept 2026, 13:26

Faulty devices and unhelpful staff

Worst customer service ever! Their trackers cause severe battery drainage that they don’t want to account for. Their business support team is extremely rude. I wouldn’t recommend them at all.

0
Replies (3)
Netstar
Netstar's reply02 Sept 2026, 13:33
Official
Good day Ezethu,

Thank you for highlighting this matter with us. 

We are sorry to hear that you have had this experience. 

Please note that this is not the type of service we aim to provide. 

Kindly note that we are looking into this matter and we will advise accordingly.

Kind regards,
Netstar 
Netstar
Netstar's reply02 Sept 2026, 16:30
Official
Good day Ezethu,

Please note that we tried to make contact with you to no avail.

Kindly advise on a convenient time to contact you.

Kind regards,
Netstar 
Netstar
Netstar's reply03 Sept 2026, 17:04
Official
Good day Ezethu,

Kindly note that we attempted to contact you but were unsuccessful.

As we have been unable to reach you, this ticket will now be closed on our side.

Should you require any further assistance, please do not hesitate to contact us. We will be happy to assist.
Kind regards,
Netstar