RT
Rogers T

1 reviews | Active since Jul 2023

03 Jul 2025, 17:35

Faults on a weekly basis

Netstar has been having weekly customer app failure, whereby they cannot track their vehicles. Even their emergency service cannot trace the vehiclw to the correct location

0
Replies (2)
Netstar
Netstar's reply03 Jul 2025, 17:40
Official
Good day Rogers,

We apologize for the inconvenience caused by the issues with the app.
Our development team is working diligently to resolve these problems as quickly as possible.
Please be assured that a consultant will be in touch shortly to provide assistance where needed.


Kind Regards,
Netstar


Best regards,

Netstar
Netstar's reply04 Jul 2025, 10:16
Official
Good day Rogers,

Please be informed that our Consumer Product Support Team has made contact with you and your tracking device is booked for attendance on 7 July at 12pm.

We apologize for the inconvenience caused.

If you need further assistance, please don’t hesitate to reach out to us.

Kind Regards,
Netstar


Best regards,