Failure

2years and Netstar has failed me almost everytime. Why is it that we have to beg for their services. I have 2vcams and 2 tracking jnits installed by Netstar but i dont have peace of mind because im am forever on the phone with them trying to sort out 1 failure after the other. My panic button always has issues and ive been told that its due to the old unit i have installed which costs me more then then new one but is less advance. Y not upgrade me once off. Vcams are down and cant monitor live streams. When i call i get the run around and then my calls get dropped. Kzn is worse. Pressed panic button for almost 5 hours throughout the nigh in an unsafe area, Didnt receive even a phone call. The Ctrack unit i have has kinda given me peace of mind because they call when something out of the ordinary happens, like harsh braking, idling for to long, battery temper, and much more but Altech netstar fails to phone for a panic signal when im paying Close to R800 a month and they didnt even throw in the back up unit or rfid tags as backup. Ctrack or Tracker might as well manage every aspect of my car security since Netstar is failing dismally. There should be no excuses for a company that claims to be the best in IT solutions but they cant even get their telephone lines to work. How are they really supposed to get all these other systems to work? Netstar was once the best company out there, but lately theyve dropped the ball big time and its only a matter of time until they loose all their major clients that they supply with fleet management solutions.