WB
William B

1 reviews | Active since Nov 2012

08 Mar 2016, 15:42

Failed by both companies

I wonder if the National Credit Act and the National Credit Regulator allows an organisation to black a consumer if no credit line was given to him or her , but i will leave that to you to answer seeing that you are threatening to blacklist me due to poor customer service from Oakhurst Insurance.<br> <br> So today i received a call from Credit Worx threatening that i will be blacklisted if i don't pay the the R800 outstanding monies on the contract i suppose to have with them (Altech Netsar) - so i have threatened with blacklisting for something i didn't borrow nor even had a credit to buy it .<br> <br> The bad things is that Oakhurst Insurance was aware that i am changing vehicles and they quoted me very expensive and as result i changed insurance companies and upon cancellation their responsibility was to advise on what to do with the tracker or even Altech Netsar also had the responsibility to advise on the tracker to removed from the other vehicle to the new one but they never did but went on to deduct on my account without my consent.<br> <br>

0
Replies (1)
Netstar
Netstar's reply16 Mar 2016, 16:30
Official
Hello Gruva,

We have made contact with you and confirmed that the credit controller managing your account will make contact with you to resolve the matter.

Kind Regards
Deeran

Best regards,