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Pfarelo M

1 reviews | Active since Mar 2015

03 Mar 2015, 16:12

Fail to put product as per contract

I'm still waiting , the tracker was suppose to be installed Friday the 27/02/2015. Called again on 02/03/2015 asked heith maharaj to even sent me prove that I'm making this endless follow up. He failed to do that also.<br> I called again 03/03/2015 spoke to Alester, the lady in edenvalle said she is sending someone. <br> <br> This is unacceptable given that the company man managed to debit my account, but are unable to fit the tracker which I'm paying for while it's not there. <br> <br> So now in case of this car being ******, given the major fact that the insurance considers it to have a tracker, who will be liable because you Altech Netstar as professional in this field know very well the insurance won't pay.<br>

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Replies (1)
Netstar
Netstar's reply16 Mar 2015, 09:20
Official
Hello Vhaphephup,

Sorry for the inconvenience caused, I will be getting to the root of the problem.

Reference to our telephonic discussion now and after communicating with the Fitment center this unit was fitted.

Kind Regards,

Treven