FR
Frans R

1 reviews | Active since Jul 2011

02 Nov 2025, 11:25

Faided deductions aallocate payments

Before another failed attempted deduction is made from my account i would suggest all the payments i made be allocated to my Netstar account otherwhise deductions debit orders will keep failing my cellular number also has changed im not reachable on the 082559 number because its not in Use. Please contact me via email

0
Replies (7)
Netstar
Netstar's reply02 Nov 2025, 14:30
Official
Good day Frans, 

Thank you for your correspondence.

We are pleased to inform you that an email has been sent in response to your query.

Should you require any further assistance regarding this matter, please feel free to reply to the email, and we will be happy to assist you.

Regards, 
Netstar


Best regards,

FR
Frans R's update02 Nov 2025, 15:03
Reviewer Update
Thank you but i think R 366 outstanding is incorrent as several small payments has been made i will not be held responsible for that amount as its incorrect 35+40+50 = R 125 Thus R 366 - R 125 = R 241 r less
Netstar
Netstar's reply03 Nov 2025, 06:59
Official
Good day Frans,

Thank you for bringing the matter to our attention. Please give us an opportunity to investigate the matter and revert back to you.

Kind regards 
Netstar 

Best regards,

FR
Frans R's update06 Nov 2025, 15:07
Reviewer Update
Do not call me and ask when did i make the payment its on the bankstatements i sent through i it should match the amounts psid into Netstars acount
FR
Frans R's update06 Nov 2025, 15:12
Reviewer Update
I will not help to allocate the payments its on my bank statements i sent it was made from two accounts i paid anothef R 50 recently which should be clearly visible im paing more soon keep track of the payments
Netstar
Netstar's reply06 Nov 2025, 15:41
Official
Good day Frans 

We have noted your query, please be advised that we are investigating your query and we will contact you to further assist. 

Regards 
Netstar 

Best regards,

Netstar
Netstar's reply10 Nov 2025, 09:15
Official
Good day Frans,

We are pleased to inform you that the relevant department has sent an email regarding your query. 

If you require further assistance regarding this matter, please reply to the email. 

Regards,
Netstar

Best regards,