EXTREMLY POOR SERVICE

One of our Company vehicle was ****** 16th September 2020. It was reported immediately. To this day NOTHING was done regarding this case, after being followed up NUMEROUS times. It has been so frustrating that we CANCELLED our whole fleet account from NETSTAR.

I have requested NUMEROUS TIMES since 15 October that our account must be suspended and CANCELLED. On 15 October I sent an email to cancellations@netstar and sent that SAME email to numerous people, on the 13 November to request for our NETSTAR contract be TERMINATED. On 14th November I received a reply that feedback will be giver shortly.. NOTHING!!! Also spoke to Wendy 19 October and also sent it to her, with the same request.

It is now 8th March 2021, 6 months after I STOPPED AND TERMINATED our account with Netstar, as we DO NOT WANT TO DO BUSINESS WITH YOUR COMPANY. and STILL the monthly debit orders are still going off.

I have spoken to NUMEROUS people, and they are assuring me that it will be done asap. It is 6 MONTHS later and NO ONE has given me ANY feedback!!!!

I have had a new tracking company since November on the WHOLE COMPANY FLEET, and I will NEVER EVER recommend your company to ANYONE!!