AM
Andisiwe M
1 reviews | Active since Jul 2022
03 Feb 2026, 12:57
Extremely slow and poor customer service
Despite multiple follow-ups, I still haven’t received feedback on call recordings that were supposed to be reviewed in 48 hours. It's been weeks. Very disappointing. I will not recommend this company.
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Netstar's replyOfficial
03 Feb 2026, 13:03Good day Andisiwe,
Thank you for contacting us. We sincerely apologize for the delay in providing the call recordings.
Please note that your request has been escalated to the relevant department. Feedback will be provided to you as soon as possible.
We appreciate your patience and understanding.
Kind Regards,
Netstar
Thank you for contacting us. We sincerely apologize for the delay in providing the call recordings.
Please note that your request has been escalated to the relevant department. Feedback will be provided to you as soon as possible.
We appreciate your patience and understanding.
Kind Regards,
Netstar
Netstar's reply03 Feb 2026, 13:03
Official
Good day Andisiwe,
Thank you for contacting us. We sincerely apologize for the delay in providing the call recordings.
Please note that your request has been escalated to the relevant department. Feedback will be provided to you as soon as possible.
We appreciate your patience and understanding.
Kind Regards,
Netstar
Thank you for contacting us. We sincerely apologize for the delay in providing the call recordings.
Please note that your request has been escalated to the relevant department. Feedback will be provided to you as soon as possible.
We appreciate your patience and understanding.
Kind Regards,
Netstar