vM
vongani M

1 reviews | Active since Feb 2016

14 Oct 2025, 17:55

Extremely Poor Service

Netstar will lie to you here in a public platform while in reality they will never contact you nor try to assist with the query. They are unreliable and poor service. They will promise to investigate which they don't do. They will promise to prioritize your case which they never do. Its only for the public. .don't be fooled by their responses in this platform.

0
Replies (3)
Netstar
Netstar's reply14 Oct 2025, 18:07
Official
Good day Vongani,

We sincerely apologize for the experience you had with us. Please note that our internal team is still investigating your account, and feedback will be provided as soon as possible. 

Kind Regards,
Netstar 
vM
vongani M's update17 Oct 2025, 17:25
Reviewer Update
I was promised that they are investigating 2 days ago..Nothing has been reported. No feedback, no update, nothing. I have lost my trust in the company. They lie and do not care about their customers. Their professionalism is questionable.
vM
vongani M's update17 Oct 2025, 20:09
Reviewer Update
I have never experienced such kind of treatment with any company. You rob customers day light. I was ****** 3 months installments and R2000 by Netstar. You lie and cheat customers and make empty promises. I have learned the hard way. I hope other people get to know about you.