Extremely poor service.

Extremely poor service. I had an upgrade unit installed in my vehicle as per instruction from Netstar. In my opinion the current unit was working just fine, but Netstar renewed the contract for another 36 months. Unit was installed on 23 April 2026. Over the long weekend, I did not use my vehicle every day. On the morning of 28 April 2026, my vehicle battled to start and showed a red battery signal on the dashboard. I had the vehicle battery tested at Spareswise and they found no problem. A Netstar technician did come back to check on the unit on 29 April 2026. He tested the vehicle battery and could not find a problem. He tested the new tracking unit and says there seems to be no problem. The new unit does update more frequently and it is a possibility that the unit can draw more power. He will report back to the office for them to call me. I have been battling for an hour to get through to the correct department. Netstar administration is in a shamble. I do not want a unit in my vehicle that I have to baby sit the vehicle daily to make sure the vehicle starts. Then I would rather use another service provider