Extremely poor product and service from Altech Netstar

<p>I have a car that was installed with a unit in 2014 by the Vodaworld fitment Centre. Since then I went back twice to resolve issues and thereafter technicians have been sent to me almost every 3 months to address faults (e.g. Panic warning continuously relayed without my trigger, battery fault, alarm sound not working, getting called each time I start the car, etc). Todate I get no sound when I open or lock the car; i requested one consulted to arrange for the unit to be assessed with no luck. Two Sundays ago (4th June around 15:00) the car alarm activated and I was not even called by the emergency Centre. I tried to test the panic button and again I was not contacted. Clearly although I pay Religiously for the service I am at risk and not safe as the responsible company has given me a faulty product and appalling service. Can someone assist me or should I move to another similar service provider?</p>