RG
RITA G

1 reviews | Active since Mar 2023

17 Mar 2023, 12:09

EXTREMELY POOR CUSTOMER CARE NETSTAR

I sold my vehicle in October 2022, called Netstar in November 2022 and asked that they cancel the tracker agreement. I follow up with an email. They asked that I pay a certain amount which I did. March 2023 they are still calling from the finance department and stating that I am overdue in my monthly payment. Extremely poor communication between departments and poor service delivery as well. STAR137317

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Replies (1)
Netstar
Netstar's reply17 Mar 2023, 12:35
Official
Good day Rita,

Thank you for bringing this matter to our attention and we are sorry to hear about your experience.

We will be in contact with you for assistance.

Kind regards,
Netstar Team

Best regards,