Extremely Disappointing Customer Service Experience with Nestar

I had an absolutely dreadful experience with the customer service at Nestar. It was so terrible that I feel compelled to express my frustration and disappointment. I've been trying to schedule an appointment for the installation of a unit in my car for the past two weeks. When I initially reached out via phone, I was kept on hold for an excessive amount of time. Throughout my interactions with their customer service, I received conflicting information from various representatives, which led to confusion and added to my frustration.