Extremely Disappointed – Tracker Not Working Since Installation!

I had a Netstar tracker installed on Thursday, 13 February, at around 2:30 PM, expecting reliable service and peace of mind. However, just a few hours later, on Friday, 14 February, I noticed that the MyNetstar app was not tracking my car properly. The last seen location was at 03:35 AM on Friday, and even though I drove to work that morning, the app still showed my car as being at home.

To make matters worse, the panic button doesn’t work, and the tracker hasn’t functioned at all since installation. I expected better service from Netstar, but this experience has been nothing short of frustrating and disappointing. How is it possible that a brand-new tracking system fails within hours of installation?

I am extremely unhappy with this service and expect an urgent resolution. If I can’t rely on Netstar to track my vehicle when needed, then what is the point of having it? I would not recommend this to anyone based on my experience.