JM
Jabu M
1 reviews | Active since Nov 2021
10 Mar 2022, 11:39
Extremely bad customer service
I took a tracking device via budget insurance. Netstar fitted the device to my car in May 2021. It’s March 2022 today they have not given me my panick button. I have phoned, emailed and sent messages. They keep on saying the fitment centre will contact me to arrange date and time for delivery. Very frustrating.
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Replies (2)
Netstar's replyOfficial
10 Mar 2022, 11:58Hi Mfusi,
Thank you for messaging. We try to be as responsive as possible and will get back to you soon.
kind regards,
Thank you for messaging. We try to be as responsive as possible and will get back to you soon.
kind regards,
Netstar's reply10 Mar 2022, 11:58
Official
Hi Mfusi,
Thank you for messaging. We try to be as responsive as possible and will get back to you soon.
kind regards,
Thank you for messaging. We try to be as responsive as possible and will get back to you soon.
kind regards,
Netstar's replyOfficial
10 Mar 2022, 12:05Hi Ms Mfusi,
Please note I have escalated the matter to the Telesure department and they will be in contact with you to assist.
Reference: CAS-***-Y5S7
Netstar ,
Please note I have escalated the matter to the Telesure department and they will be in contact with you to assist.
Reference: CAS-***-Y5S7
Netstar ,
Netstar's reply10 Mar 2022, 12:05
Official
Hi Ms Mfusi,
Please note I have escalated the matter to the Telesure department and they will be in contact with you to assist.
Reference: CAS-***-Y5S7
Netstar ,
Please note I have escalated the matter to the Telesure department and they will be in contact with you to assist.
Reference: CAS-***-Y5S7
Netstar ,