WB
Walter B
1 reviews | Active since Jun 2019
07 Feb 2026, 13:18
Excellent Service and Quick Resolution!
I would like to thank NetStar South Africa for their excellent customer service. I was mistakenly billed a call‑out fee of R517.50, but after raising the issue, NetStar promptly acknowledged the error and refunded me in full.
Their professionalism, honesty, and willingness to correct the mistake without delay really impressed me. It shows that they value their customers and stand by their service commitments.
I highly recommend NetStar to anyone looking for reliable vehicle tracking and support. When my current contract expires in August 2026, I will gladly continue using their services.
Thank you, NetStar, for turning a frustrating situation into a positive customer experience.
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Replies (1)Netstar's replyOfficial
08 Feb 2026, 10:23Good day Walter,
Thank you for your kind words and for sharing your positive feedback on our platform. We are always excited to hear from satisfied clients.
Kind Regards,
Netstar
Thank you for your kind words and for sharing your positive feedback on our platform. We are always excited to hear from satisfied clients.
Kind Regards,
Netstar
Netstar's reply08 Feb 2026, 10:23
Official
Good day Walter,
Thank you for your kind words and for sharing your positive feedback on our platform. We are always excited to hear from satisfied clients.
Kind Regards,
Netstar
Thank you for your kind words and for sharing your positive feedback on our platform. We are always excited to hear from satisfied clients.
Kind Regards,
Netstar
