TR
Tash R

1 reviews | Active since Mar 2025

05 Mar 2025, 08:25

EX STALKING ME USING NETSTAR!!!!!!

I AM DISGUSTED WITH THE RESPONSE THAT I RECEIVED FROM NETSTAR. I WAS IN A RELATIONSHIP WHEREBY MY EX USED MY CAR AND WITHOUT MY KNOWLEDGE INSTALLED 2 TRACKING DEVICES ON MYYY CAR, WHICH IS MINE ON MYYY NAME ! WHEN I FOUND OUT I CALLED NETSTAR AND THE LADY FROM THE RENTENTIONS DEPARTMENT INFORMED ME THAT THERE IS NOTHING SHE CAN DO BECAUSE HE IS PAYING THE PREMIUM. TO ALL ********S OR ******S IF YOU WANT TO HIJACK A CAR OR KILL YOU EX YOU CAN ASK NETSTAR TO INSTALL A TRACKER. STATS IN THIS COUNTRY SHOWS THAT EXES NORMALLY KILL THEIR PARTNERS , THERE ARE ALOOOT OF CASES REPORTED . I AM NO LONGER WITH MY EX BUT THANKS TO NETSTAR HE IS TRACKING MY EVERY MOVE. I MOVED TO ANOTHER CITY TO GET AWAY FROM HIM BUT NOW THANKS TO NETSTAR HE IS TRACKING MY EVERY MOVE AND NETSTAR IS REFUSING TO REMOVE THE TRACKERS , YES HE INSTALLED 2!!!! IF HE ******S ME ?????? IS NETSTAR NOW PROMOTING VIOLENCE AGAINST WOMEN BECAUSE THAT IS WHAT YOU ARE DOING!!! IF I AM NOT CONTACTED AND THIS IS NOT RESLOVED I WILL BE TAKING THIS TO EVERY FORM OF SOCIAL MEDIA AND GETTING A LAWYER INVOLVED AS THIS IS IN BREACH OF THE POPIA !!!

0
Replies (9)
Netstar
Netstar's reply05 Mar 2025, 08:54
Official
Good day Tash

Thank you for highlighting this matter with us. We are sorry to hear that you have had this experience. Please note that we are looking into this matter and we will advise accordingly.

Kind regards,
Netstar

Best regards,

TR
Tash R's update05 Mar 2025, 12:43
Reviewer Update
I RECEIVED A CALL FROM NETSTAR ,THE AGENT ADVISE THAT I SHOULD LEAVE THE TRACKERS IN , AS ACCORDING TO HIM THE DEVICE IS NOT ACTIVE HOWEVER HE HAS NOT PROVIDED ME WITH PROOF THAT IT IS INACTIVE. MY QUESTION TO HIM , WHAT IF MY EX RE ACTIVATES IT!!! AHHHH, HE SAYS THAT COULD HAPPEN. NETSTAR SEND YOUR STAFF FOR TRAINING, NOT SURE WHY I HAVE TO EXPLAIN!! OUTCOME ,NETSTAR NOW WANTS ME TO PAY TO HAVE IT REMOVED !!!! I ASKED THAT HIS MANAGER CONTACTS ME !!! STILL NO RESPONSE, SO MY QUERY IS NOT URGENT ENOUGH!!!! WHY SHOULD I PAY TO HAVE THE DEVICES REMOVED !!!! QUESTION, WHAT DOCUMENTS ARE BEING REFERRED TO WHEN TRACKER IS INSTALLED!!!! LADIES BECAREFUL AS ANYONE CAN TAKE YOUR CAR AND HAVE TRACKER INSTALLED BY NETSTAR AND YOU WILL NOT EVEN KNOW!!! FYI MY EX AND I ARE NO LONGER TOGETHER AS I FOUND HE WAS IN PRISON FOR 22 YEARS FOR ******. SO NETSTAR STEP UP AND OWN YOUR MISTAKES I AM NOT PAYING FOR ANYTHING!!!!!!
Netstar
Netstar's reply05 Mar 2025, 12:49
Official
Good day Tash, 

‘We are sorry to hear that you have had this experience. 

We will investigate the matter further and get back to you shortly.

Regards, 
Netstar

Best regards,

Netstar
Netstar's reply05 Mar 2025, 16:50
Official
Good day Tash, 

Thank you for taking our call and allowing us the opportunity to assist with your request. 

If you require any further assistance, please don’t hesitate to reach out to us.

Regards, 
Netstar

Best regards,

TR
Tash R's update05 Mar 2025, 18:40
Reviewer Update
Once the tracking devices are removed. I need confirmation that it is inactive.
Netstar
Netstar's reply06 Mar 2025, 07:05
Official
 Good day Tash

Kindly note that the removal of units from your vehicle serves as units inactivity. Should you need further assistance kindly advise and we will be happy to assist.
Kind regards,
Netstar 

Best regards,

TR
Tash R's update07 Mar 2025, 08:45
Reviewer Update
AGAIN POOR SERVICE , NOBODY HAS CONTACTED ME TO REMOVE THE TRACKER. I CALLED YOUR BRANCH IN DBN AND THEY DONT KNOW OF MY REGISTRATION. TIRED OF TALKING TO YOU GUYS !!!! GET THIS SORTED
Netstar
Netstar's reply07 Mar 2025, 09:07
Official
Good day Tash, 

We are sorry to hear that you have had this experience. 

We will investigate the matter further and get back to you shortly.

Regards, 
Netstar

Best regards,

Netstar
Netstar's reply07 Mar 2025, 10:32
Official
Good day Tash, 

Thank you for taking our call and allowing us the opportunity to assist with your request. 

If you require any further assistance, please don’t hesitate to reach out to us.

Regards, 
Netstar

Best regards,